Legal · Updated September 6, 2026
Privacy Policy
Horizon Recovery Home Buyers is a brand operated by Horizon Recovery LLC. This policy describes our home-buying website and related communications.
Information we collect
When you request an offer, we collect the property address, name, phone number, selling timeline, and any email address or situation details you choose to provide. We also collect your separate SMS preferences, the page where you submit the form, and campaign referral parameters when present. Our hosting services may process technical information such as IP address, browser information, and request logs to operate and protect the website.
How we use information
We use your information to review your property inquiry, evaluate a potential cash offer, respond to questions, coordinate appointments, and operate and protect our services. We may respond by phone or email when provided. SMS messages are limited to the categories you separately select; providing a phone number or submitting an inquiry does not itself provide SMS consent.
Your text message choices
Both text message choices are optional and unchecked by default. Non-marketing texts concern property inquiry updates, cash offer details, and appointment reminders. Marketing texts concern home selling services and related offers. You may select either, both, or neither. Consent is not a condition of requesting an offer, purchase, or sale. Message frequency varies. Message and data rates may apply. Reply END to opt out or HELP for assistance.
SMS information and sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Providers delivering text messages on our behalf may process the information necessary to deliver that service, not for their own marketing. These SMS protections take precedence over general sharing descriptions in this policy.
Service providers and legal requirements
We do not sell your personal information. We use service providers for website hosting and address lookup and may use providers for inquiry management and communications. They receive information needed to provide those services. We may disclose information where required by law or necessary to protect legal rights, subject to applicable law and the SMS restrictions above.
Address lookup, maps, and referral information
Typing an address may send that query to Google Places to suggest matching addresses. Embedded maps may send technical information to Google when loaded. Campaign parameters in the page URL help identify how an inquiry reached us. Your browser and third-party services may use cookies or similar technologies; browser settings can control cookies. Avoid including sensitive personal information in the optional situation details field.
Optional website analytics
If you allow analytics using our privacy choices, we use Google Analytics to measure page visits, scroll depth, contact-link clicks, time spent viewing sections, and successful inquiry submissions. We do not send your name, phone number, email address, property address, or form notes to Google Analytics. Detailed seller-situation pages are grouped rather than reported by their specific topic. Analytics may use cookies to measure visits. We do not enable advertising personalization or session recordings. You can decline analytics without affecting the form and change your choice using Privacy choices at the bottom of any page. Your choice applies to this browser. Inquiry records and campaign referral details are still processed by our form provider to respond to your request.
Retention and security
We retain inquiry and consent records as needed to respond to requests, manage our business relationship, honor opt-outs, and meet applicable legal obligations. Retention depends on the record and its purpose. We take reasonable steps to protect information, but no method of storage or transmission is completely secure.
Your choices and requests
Contact us to request access, correction, or deletion of your information. Some records may need to be retained for legal obligations or to honor communication preferences. You can withdraw SMS consent by replying END. Withdrawing consent does not require withdrawing your property inquiry.
Children and external websites
Our services are intended for adults age 18 or older. We do not knowingly collect information from children. External websites have their own privacy practices; this policy applies to our website and services.
Changes to this policy
We may update this policy as our services change and will display the revised date here. A policy update does not enroll you in text messages or expand the SMS categories you selected.
Contact Horizon Recovery LLC
3372 Peachtree Road, Suite 115, Atlanta, Georgia 30326