Your options
Ten things to know about, in plain words.
Some of these will not fit your situation, and that is fine. We list them so you know they exist. Which one makes sense depends on your loan, your money and how much time you have.
Talk to your servicer early
Your servicer is the company you send your payment to. Call the number on your statement as soon as you know a payment will be late. Ask what help they offer and what papers they need. Write down the date, the name of the person, and what they said.
Repayment plan
A repayment plan lets you catch up over time. Your regular payment goes up a bit each month until the missed amount is paid. It tends to suit people whose money problem was short and is now over.
Forbearance
Forbearance pauses or lowers your payments for a set time. The missed amount usually still has to be dealt with afterward, so ask how and when. It can give you room if you expect your income to come back.
Loan modification
A modification changes the terms of your loan, such as the interest rate or the length, to make the payment more manageable. Lenders usually ask for proof of income and a letter about your hardship. Not everyone qualifies.
Reinstatement
Reinstating means paying everything you owe to catch up, including late fees, in one payment by a set date. Ask your servicer for the exact figure in writing. If you can raise the money, it brings the loan current.
Refinancing
A refinance replaces your loan with a new one, ideally with a lower payment. It generally requires enough income, credit and equity, which can be hard to meet once you are behind. It is worth asking about early.
Selling the home
Selling can pay off the loan and may leave you with some money from the equity. You can list with an agent, which can take longer but may reach more buyers. Or you can sell directly to a buyer like us, which can be quicker. Compare offers, and you never have to accept ours.
Short sale
In a short sale, the lender agrees to let you sell for less than you owe. The lender has to approve the sale and the price, so it takes time. Ask whether they will waive the rest of the balance, and get that in writing.
Deed in lieu of foreclosure
With a deed in lieu, you hand the home to the lender instead of going through a foreclosure sale. Lenders do not always agree to it. Ask if they will release you from the remaining debt, and get that in writing too.
Bankruptcy
Filing for bankruptcy can pause a foreclosure while a court looks at your debts. It also has long-term effects on your credit and finances. It is a legal decision, so talk to a bankruptcy attorney before the sale date. Many offer a free first meeting, and legal aid groups may help if money is tight.